Claims Service Representative I – Early Response

Job Location: Valencia, CA 91355


Job Salary: $25.48 – $28.03 an hour – Full-time

Job Description:

Are you looking for a fulfilling career with room for growth? Join the Automobile Club of Southern California as a Claims Service Representative I – Early Response. Our commitment to employee development, comprehensive training, and dedication to our members make us a top-tier organization. By joining us, you become part of a team that prides itself on delivering exceptional service to our valued members.


Key Responsibilities:

  • Adjust Insurance Claims: Handle insurance claims efficiently and effectively.
  • Provide Legendary Customer Service: Deliver outstanding service to our insured members.
  • Interpret Policy and Identify Coverage: Understand and apply insurance policy details.
  • Assess Claims and Negotiate Settlements: Evaluate claims and negotiate settlements with claimants.
  • Training: Participate in a 6-week training program focused on insurance claims handling and our claims processing procedures and systems.


  • Education: A bachelor’s degree (4-year) is preferred, but an equivalent combination of education and experience will be considered.
  • Prior Claims Experience: No previous claims experience is required.
  • Technical Skills: Proficiency with Microsoft Office.
  • Organizational Skills: Strong organizational abilities.
  • Communication: Excellent oral and written communication skills.
  • Interpersonal Skills: Strong interpersonal capabilities.
  • Independence and Adaptability: Ability to work independently and adapt to changing circumstances.

The starting pay range for this position is $25.48 – $28.03 per hour, and you will have the opportunity to participate in our incentive program based on your team and individual performance.


Outstanding Benefits:

  • Health coverage for medical, dental, and vision.
  • 401(K) savings plan with company match and a pension plan.
  • Tuition assistance.
  • Paid time off (PTO) for community volunteer programs.
  • Wellness program.
  • Employee discounts on membership, insurance, travel, entertainment, services, and more.

The Automobile Club of Southern California is a part of the largest federation of AAA clubs in the nation. With 14,000 employees across 21 states assisting 17 million members, our organization’s strength lies in our dedicated team. Embracing different cultures, backgrounds, and strengths, we create a diverse and capable team that consistently delivers legendary, lifetime service to our members. When we celebrate our diversity, we all succeed together. Join us and be part of a team with national brand recognition, a reputation since 1902, and a constantly growing membership.

“Through dedicated employees, we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer:

The Automobile Club of Southern California considers all qualified applicants for employment, including those with criminal histories, in compliance with applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

see also

Banking jobs: Claims Service Rep
Full time: Full Time
USA: Valencia
Salary: $25 p/hr
Work location: In-person

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